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Privacy Policy

How we collect, use, and protect your personal information

Last Updated: January 2024

Your Privacy Matters

Pacific West Construction is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you use our website or services.

Information We Collect

We collect information that you provide directly to us, including:

  • Contact Information: Name, email address, phone number, and mailing address
  • Project Information: Details about your construction project, property address, and project preferences
  • Communication Records: Correspondence with our team, including emails, calls, and messages
  • Payment Information: Billing details for services rendered (processed securely through third-party payment processors)

How We Use Your Information

We use the information we collect to:

  • Provide estimates and quotes for construction services
  • Communicate with you about your project
  • Schedule consultations, site visits, and project work
  • Process payments and maintain financial records
  • Improve our services and customer experience
  • Send occasional updates about our services (you can opt out anytime)
  • Comply with legal obligations and protect our rights

Information Sharing

We do not sell your personal information. We may share your information with:

  • Service Providers: Third parties who assist with business operations (e.g., email services, payment processing)
  • Legal Requirements: When required by law, regulation, or legal process
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request corrections to inaccurate information
  • Request deletion of your information (subject to legal retention requirements)
  • Opt out of marketing communications
  • Withdraw consent where we rely on consent to process your data

Cookies and Tracking

Our website may use cookies and similar technologies to improve functionality and analyze traffic. You can control cookie settings through your browser preferences.

Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes by posting the updated policy on our website with a new "Last Updated" date.

Contact Us

If you have questions about this privacy policy or how we handle your information, please contact us:

Pacific West Construction & Maintenance

privacy@pw-cm.com

Seattle, WA

(206) 890-6901